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Events & training

Build your skills and knowledge to help more people become digitally included. Browse the Network's free upcoming training & events sessions, or catch up on previous sessions in the on-demand webinars.

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Past events & training

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  • Drop in: Digital Inclusion hub drop in

    Are you new to the National Digital Inclusion Network or do you have a question that you’d like to ask other, experienced members of the National Digital Inclusion Network? This drop in is for staff from digital inclusion hubs who want to speak to experienced hubs.

    Training 26/03/2025

  • Joining digital communities - staying safe in online groups for Digital Champions

    Our friends at CapGamini lead this introductory session about joining digital communities and staying safe online.

    Training 05/03/2025

  • Drop in: Digital Inclusion hub drop in

    Are you new to the National Digital Inclusion Network or do you have a question that you’d like to ask other, experienced members of the National Digital Inclusion Network? This drop in is for staff from digital inclusion hubs who want to speak to experienced hubs.

    Training 27/02/2025

  • Network meet-up: libraries digital inclusion

    An open forum co-chaired by libraries for libraries to talk about all things digital inclusion. In our February meet up the focus is on providing digital skills support.

    Meet-up 26/02/2025

  • How to support asylum seekers and refuges to get online

    How can we best support people who have newly arrived to the UK to access essential digital services and life in the UK?

    Training 25/02/2025

  • How to reach people who aren't online

    This session will give you tips and ideas for reaching and engaging people who are digitally excluded.

    Training 13/02/2025

  • Getting started with AI

    Join us in a series of in-depth workshops from Good Things Foundation supported by Accenture. In this session, we'll consider how to use Artificial Intelligence responsibly.

    Training 11/02/2025

  • Workshop to share views on proposed changes to the NHS

    Join this discussion to share your views on proposed changes to the NHS, including 'making better use of technology' in the health service.

    Meet-up 03/02/2025

  • Introduction to accessibility for devices and online meetings

    Our friends at AbilityNet will lead this session on making the most of the in-built accessibility features on devices to deliver accessible online training.

    Training 29/01/2025

  • AI tools to support the running of your organisation

    In this session we'll focus on using AI to support the running of your organisation and enhance your workflow.

    Training 28/01/2025

  • Network Meet-up: Get Online London - health

    A space for digital inclusion hubs in London to connect, share what works and seek support. The focus for this session is digital health.

    Meet-up 23/01/2025

  • Digital champions training

    A two-part training course for volunteers or staff who will provide frontline support to help people to gain digital skills and confidence.

    Training 08/01/2025

  • Basic digital skills learning in Libraries with Learn My Way

    Join us to hear about how libraries are offering basic digital skills support using Learn My Way. Watch this webinar on-demand.

    Training 25/11/2024

  • Introduction to prompt writing

    Join us in a series of in-depth workshops from Good Things Foundation supported by Accenture. This session will help you better understand how improved prompting can help in using AI more effectively.

    Training 21/11/2024

  • Advocacy series: Developing your policy asks

    Are you an advocate for digital inclusion and eager to make your voice heard in the policy-making process? Join us for an engaging and practical training session designed to equip advocates with the tools and strategies needed to effectively present evidence to policymakers. Watch this webinar on-demand.

    Training 03/10/2024

  • Advocacy series: Crafting persuasive messages

    A workshop for budding advocates to learn about influencing MPs through messaging and communication. Watch this webinar on-demand.

    Training 25/09/2024

  • Advocacy series: Engaging effectively with your MP

    Join our upcoming workshop designed to support you to confidently meet with your MP, whether at your local hub or their office. Watch this webinar on-demand.

    Training 19/09/2024

  • Storytelling: an introduction to writing transformational stories

    Learn about what makes a good story, how to collect and write them, and tips for sharing your stories online. Watch this webinar on-demand.

    Training 14/09/2024

  • Storytelling: an introduction to writing transformational stories

    Learn about what makes a good story, how to collect and write them, and tips for sharing your stories online. Watch this webinar on-demand.

    Training 18/07/2024

  • How to deliver outreach digital support

    National Digital Inclusion Network Ambassadors share their recommendations for delivering outreach digital inclusion support. Previously described as "the most useful training I've ever attended". Watch this webinar on-demand.

    Training 30/05/2024

  • Project planning and budgeting for digital inclusion bid success

    When writing bids, you are often asked to write a brief project plan or budget for what you plan to do with the funding. Join us to find out more about how to write successful project plans and budgets for bids. Watch this webinar on-demand.

    Training 16/05/2024

  • Network meet-up: All Digital Weeks

    This special National Digital Inclusion Network meet-up is part of All Digital Weeks, a Europe-wide campaign to raise awareness for digital skills for inclusion, empowerment and employment. Watch this webinar on-demand.

    Meet-up 15/05/2024

  • Your digital inclusion bid tool-kit

    How to be prepared for (almost) any bid you need to write. Watch this webinar on-demand.

    Training 14/05/2024

  • Your fundraising strategy

    The basics of developing a fundraising strategy for small non-profits. Watch this webinar on-demand.

    Training 09/05/2024

  • How to deliver drop in digital support

    Tips for running a successful digital skills drop-in from experienced hubs. Watch this webinar on-demand.

    Training 02/05/2024

  • The wonder of data: accessing and using different sources of data on digital inclusion

    An introduction to a range of sources of data about digital inclusion / exclusion and how you can use them in your work. Exploring the value of using data to tell stories about the need for digital inclusion support, and the difference it can make. Watch this webinar on-demand.

    Training 22/04/2024

  • The Cloud - what it is and how to use it

    As part of their digital inclusion programme, Capgemini are running interactive sessions to help digital champions improve their digital skills. Join this great introduction to "the cloud", what it is and how to use it.

    Training 19/04/2024

  • Network meet-up: Get Online London (April)

    At the April Network meet-up, London-based digital inclusion hubs will come together to talk about connectivity.

    Meetup 17/04/2024

  • Measuring impact: evaluating the difference your digital inclusion support makes

    An introduction to principles of impact evaluation for digital inclusion support, and ideas for how to use our resources to gather data about the impact of the support you’re providing. Watch this webinar on-demand.

    Training 16/04/2024

  • AbilityNet: making devices and learning accessible

    Expert accessibility advice from our friends at AbilityNet on how you can support learners with access needs.

    Training 25/03/2024

  • Network meet-up: digital inclusion for older people

    Bringing together digital inclusion hubs that support older people to get online in a range of settings.

    Meetup 21/03/2024

  • Introducing Learn My Way

    This session introduces Learn My Way and how you can use it at your hub to help people learn beginner digital skills - for free!

    Training 18/03/2024

  • Reaching people who aren't online

    Tips and ideas for reaching and engaging people who are digitally excluded.

    Training 14/03/2024

  • Digital inclusion advocacy

    Good Things Presents: Advocacy Action Series - What is the General Election and why does it matter? Watch this webinar on-demand.

    Training 13/03/2024

  • Staying safe online

    This session covers the basics of online safety for people working frontline at digital inclusion hubs

    Training 12/03/2024

  • Safeguarding for digital champions

    Good Things' volunteer manager will lead this session on how to approach safeguarding for digital champion volunteers that support people through sensitive online processes. Watch this webinar on-demand.

    Training 05/03/2024

  • Become a National Databank: Q&A (March)

    The National Databank is like a food bank, but for mobile data - distributing free mobile SIM cards to help people get online. Join this session to find out more about how your organisation can get involved.

    Training 05/03/2024

  • Safeguarding for digital champions

    Practical safeguarding advice for hubs that work with digital champions.

    Training 05/03/2024

  • Recruiting and retaining volunteers

    Good Things' volunteer manager hosts this session to help you identify, recruit, and retain volunteers to your organisation. Watch this webinar on-demand.

    Training 27/02/2024

  • Recruiting and retaining volunteers

    This session will help you to identify, recruit, and retain volunteers to your organisation.

    Training 27/02/2024

  • Digital Switchover - what you need to know

    The team from BT / EE are joining us to share everything you need to know about the switchover to Digital Voice.

    Training 26/02/2024

  • Introducing the new National Digital Inclusion Network website

    It's finally here! Say so long Online Centres Network and hello to our new members area, learner data , resources and more!

    Training 22/02/2024

  • Managing a digital champions programme

    National Digital Inclusion Network Ambassadors and Good Things' volunteer manager share their experiences and recommendations for setting up a digital champions programme.

    Training 20/02/2024

  • Managing a digital champions programme

    National Digital Inclusion Network Ambassadors and Good Things' volunteer manager share their experiences and recommendations for setting up a digital champions programme. Watch this webinar on-demand.

    Training 20/02/2024

  • Introducing Learn My Way

    This session introduces Learn My Way and how you can use it at your hub to help people learn beginner digital skills - for free!

    Training 19/02/2024

  • Introducing the new National Digital Inclusion Network website

    It's finally here! Say so long Online Centres Network and hello to our new members area, learner data , resources and more!

    Training 14/02/2024

  • Scams awareness - keeping your money safe online

    Natwest are hosting this free and impartial presentation, covering current and emerging digital fraud and scams, how to keep yourself and friends & family safe online, how to report an incident and more. Watch this webinar on-demand.

    Training 08/02/2024

  • Scams awareness - keeping your money safe online

    Natwest are hosting this free and impartial presentation, covering current and emerging digital fraud and scams, how to keep yourself and friends & family safe online, how to report an incident and more.

    Training 08/02/2024

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    Meet-up 07/02/2024

  • Network meet-up: Safer Internet day

    This is an open forum for National Digital Inclusion Network members around the UK to talk about how AI might impact digitally excluded people.

    Meetup 06/02/2024

  • Become a National Databank: Q&A (February)

    The National Databank is like a food bank, but for mobile data - distributing free mobile SIM cards to help people get online. Join this session to find out more about how your organisation can get involved.

    Training 06/02/2024

  • Digital skills for employability using Learn My Way

    National Digital Inclusion Network member Fikayo Ilori from Swansea MAD shares their organisation's approach to helping people learn digital skills needed to be job ready. Watch this webinar on-demand.

    Training 16/01/2024

  • Supporting older people to use digital

    National Digital Inclusion Network members Ann and Rich Avison from Lincs Digital share learnings from their experience of supporting older people to use digital. Watch this webinar on-demand.

    Training 04/12/2023

  • Supporting older people to use digital

    National Digital Inclusion Network members Ann and Rich Avison from Lincs Digital share learnings from their experience of supporting older people to use digital. Watch this webinar on-demand.

    Training 04/12/2023

  • Virtual digital skills training using Learn My Way

    National Digital Inclusion Network member Vick Virdee from ACDA Training shares tips and ideas for delivering virtual basic digital skills sessions using Learn My Way. Watch this webinar on-demand.

    Training 30/11/2023

  • Virtual digital skills training using Learn My Way

    National Digital Inclusion Network member Vick Virdee from ACDA Training shares tips and ideas for delivering virtual basic digital skills sessions using Learn My Way. Watch this webinar on-demand.

    Training 30/11/2023

  • How to run drop-in digital inclusion support

    National Digital Inclusion Network members Lincs Digital and People Know How share advice on how to run a drop-in digital inclusion support session. Watch this webinar on-demand.

    Training 27/11/2023

  • How to run drop-in digital inclusion dupport

    National Digital Inclusion Network members Lincs Digital and People Know How share advice on how to run a drop-in digital inclusion support session. Watch this webinar on-demand.

    Training 27/11/2023

  • Fundraising and diversifying your organisation's income

    National Digital Inclusion Network members Daniel Gale from GRCC and Jess Flack from Digital Essex share their tips and experiences on diversifying the income at your community organisation. Watch this webinar on-demand.

    Training 23/11/2023

  • Fundraising and diversifying your organisation's income

    National Digital Inclusion Network members Daniel Gale from GRCC and Jess Flack from Digital Essex share their tips and experiences on diversifying the income at your community organisation. Watch this webinar on-demand.

    Training 23/11/2023

  • Reaching and engaging people who aren't online

    Examples of how organisations have successfully reached and engaged digitally excluded people. Watch this webinar on-demand.

    Training 20/11/2023

  • Using Learn My Way to help older learners get online

    National Digital Inclusion Network member Yasmin Akhtar from Go-Woman Alliance shares her experience of supporting older learners to engage with digital technology. Watch this webinar on-demand.

    Training 16/11/2023

  • Using Learn My Way to help older learners get online

    Yasmin Akhtar from Go-Woman Alliance shares her experience of supporting older learners to engage with digital technology. Watch this webinar on-demand.

    Training 16/11/2023

  • Using Learn My Way with rural learners

    National Digital Inclusion Network member Tanya Cook from A1 Community Works shares over a decade of experience of supporting people to learn digital skills in a rural context. Watch this webinar on-demand.

    Training 15/11/2023

  • Using Learn My Way with rural learners

    Tanya Cook from A1 Community Works shares over a decade of experience of supporting people in a rural context. Watch this webinar on-demand.

    Training 15/11/2023

  • How to promote Learn My Way

    National Digital Inclusion Network members Geraint Turner from Swansea MAD and Vick Virdee from ACDA share their tips and experiences on promoting Learn My Way to your organisation. Watch this webinar on-demand.

    Training 14/11/2023

  • How to promote Learn My Way

    National Digital Inclusion Network members Geraint Turner from Swansea MAD and Vick Virdee from ACDA share their tips and experiences on promoting Learn My Way to your organisation. Watch this webinar on-demand.

    Training 14/11/2023

  • Supporting people through the National Databank

    Network Ambassador Smartlyte leads this session, sharing advice for delivering the National Databank. Watch this webinar on-demand.

    Training 09/11/2023

  • Supporting people through the National Databank

    Our ambassador hub Smartlyte lead this session sharing advice for delivering the National Databank. Watch this webinar on-demand.

    Training 09/11/2023

  • Managing a digital champions programme

    National Digital Inclusion Network ambassadors and Good Things' volunteer manager share their tips for setting up and managing a digital champions programme. Watch this webinar on-demand.

    Training 30/10/2023

  • How to deliver outreach digital support

    National Digital Inclusion Network Ambassadors share their recommendations for delivering outreach digital inclusion support. Watch this webinar on-demand.

    Training 11/10/2023

  • How to deliver outreach digital support

    Our network ambassadors share recommendations for delivering outreach digital inclusion support.Watch this webinar on-demand.

    Training 11/10/2023

  • Tips and tools to make your organisation more efficient

    National Digital Inclusion Network members People Know How and Starting Point share their tips and tools to make your community organisation more efficient. Watch this webinar on-demand.

    Training 05/10/2023

  • Tips and tools to make your organisation more efficient

    National Digital Inclusion Network members People Know How and Starting Point share their tips and tools to make your community organisation more efficient. Watch this webinar on-demand.

    Training 05/10/2023

  • Supporting people with learning disabilities and/or autism to benefit from digital

    National Digital Inclusion Network member Mike Howard from Starting Point shares tips for supporting people with learning disabilities to benefit from digital. Watch this webinar on-demand.

    Training 28/09/2023

  • Supporting people with learning disabilities and/or autism to benefit from digital

    National Digital Inclusion Network member Mike Howard from Starting Point shares tips for supporting people with learning disabilities to benefit from digital. Watch this webinar on-demand.

    Training 28/09/2023

  • Engaging with Government about digital exclusion

    How you can advocate MPs, Ministers, and other Parliamentarians to help fix the digital divide - for good. Watch this webinar on-demand.

    Training 27/07/2023

  • Engaging with Government about digital exclusion

    How you can advocate MPs, Ministers, and other Parliamentarians to help fix the digital divide - for good. Watch this webinar on-demand.

    Training 27/07/2023

  • Supporting ESOL learners with digital

    How to embed digital inclusion into existing English language provision, and how to make sure people with limited English aren't excluded from digital skills provision. Watch this webinar on-demand.

    Training 20/04/2023

  • RNIB: technology for life

    The wonderful Tech for Life team from RNIB share how to make devices more accessible for people who are blind or with sight loss. Watch this webinar on-demand.

    Training 14/04/2023

  • RNIB: technology for life

    How to make devices more accessible for people who are blind or with sight loss. Watch this webinar on-demand.

    Training 14/04/2023

  • Working in partnership for digital inclusion

    National Digital Inclusion Network member Smartlyte and Good Things' Community Engagement Manager talk through examples of how working in partnership can help you improve your digital inclusion offer, reach more people and maximise provision in your area. Watch this webinar on-demand.

    Training 03/04/2023

  • Working in partnership for digital inclusion

    Examples of how working in partnership can help you improve your digital inclusion offer, reach more people and maximise provision in your area. Watch this webinar on-demand.

    Training 03/04/2023

  • AbilityNet: accessibility for devices and remote support

    Lizi Green from AbilityNet shares how you can make devices and learning more accessible for people with disabilities and/or sensory impairments. Watch this webinar on-demand.

    Training 15/03/2023

  • AbilityNet: accessibility for devices and remote support

    Lizi Green from AbilityNet shares how you can make devices and learning more accessible for people with disabilities and/or sensory impairments. Watch this webinar on-demand.

    Training 15/03/2023

  • Recruiting and retaining volunteers

    Exploring some of the reasons why finding and keeping volunteers can be difficult, and how you can overcome them. Watch this webinar on-demand.

    Training 24/01/2023

  • Good practice in digital inclusion

    Co-designed and delivered with our ambassador hubs, this session shares good practice in supporting people in the three pillars of digital inclusion: skills, connectivity and devices. Watch this webinar on-demand.

    Training 03/10/2022

  • Using Learn My Way with refugees and asylum seekers

    Network member Learn for Life shares their approach to helping asylum seekers and refugees gain essential digital skills using Learn My Way. Watch this webinar on-demand.

    Training 25/09/2022

  • AbilityNet: an introduction to assistive technologies

    Learn about digital accessibility and how AbilityNet can help with an introduction to some assistive technologies. Watch this webinar on-demand.

    Training 12/05/2022

  • AbilityNet: an introduction to assistive technologies

    Learn about accessibility and how AbilityNet can help you, with an introduction to some assistive technologies. Watch this webinar on-demand.

    Training 12/05/2022

  • An introduction to writing great blogs

    This workshop will show you how to get started, what makes a good blog and where to post your blogs. Watch this webinar on-demand.

    Training 15/02/2022

  • An introduction to writing great blogs

    This workshop will show you how to get started, what makes a good blog and where to post your blogs. Watch this webinar on-demand.

    Training 15/02/2022